Speak to our experts

If the idea of proposing is somewhat daunting to you, we’re here to help you smash it and become the proposal legend we know you are. We’ve got over 100 years of experience!

Our expert consultants are on-hand to offer advice, inspiration or just some gentle words of encouragement, whether you need help choosing the ring or some romantic proposal tips & tricks.

Here’s how you can speak to us...

Help You Shine

Speak to a consultant in-store with our new virtual appointment service

Book a virtual appointment and enjoy our exceptional expertise from the comfort of your own home. You’ll be able to see our stunning diamond engagement rings and we can talk you through the different styles, collections and price-points.


Chat to our fabulous Customer Services & Sales consultants

You can call, live chat or email our Customer Services & Sales team for engagement & proposals advice.


Speak to a consultant in-store with our personal appointment service

For those extra special jewellery or watch purchases, book a personal appointment with one of our expert store consultants.

Book an appointment

Discover our helpful guides online

If you’d prefer to read our advice in your own time, we’ve created a dedicated guide for all things engagement & proposals.

We know there’s so much information and advice out there it can often be overwhelming, so we’ve only included the absolute need-to-knows on finding the perfect ring and planning the proposal.