Speak to our experts
If the idea of proposing is somewhat daunting to you, we’re here to help you smash it and become the proposal legend we know you are. We’ve got over 100 years of experience!
Our expert consultants are on-hand to offer advice, inspiration or just some gentle words of encouragement, whether you need help choosing the ring or some romantic proposal tips & tricks.
Here’s how you can speak to us...

Speak to a consultant in-store with our new virtual appointment service
Book a virtual appointment and enjoy our exceptional expertise from the comfort of your own home. You’ll be able to see our stunning diamond engagement rings and we can talk you through the different styles, collections and price-points.
BOOK A VIRTUAL APPOINTMENTChat to our fabulous Customer Services & Sales consultants
You can call, live chat or email our Customer Services & Sales team for engagement & proposals advice.
CONTACT CUSTOMER SERVICESSpeak to a consultant in-store with our personal appointment service
This service is currently unavailable whilst our stores are temporarily closed.
READ OUR COVID-19 UPDATEDiscover our helpful guides online
If you’d prefer to read our advice in your own time, we’ve created a dedicated guide for all things engagement & proposals.
We know there’s so much information and advice out there it can often be overwhelming, so we’ve only included the absolute need-to-knows on finding the perfect ring and planning the proposal.