Reviews

  • Earnings


    Bought these for myself secure fastening look stylish love them

    Dawn 18 April 2021

  • Silver heart earings


    So disappointed my elderly mother brought me these for my birthday absolutely loved them, first time I wore them I lost a heart,, please be careful if you purchase them Would have been a five star if this had not happened

    Annette Eccleston 13 July 2021

  • Silver hoop earings


    So disappointed I only had them on a short time and one came undone unknown to me, by the time I relized one of the hearts had fallen off and was lost, so gutted as they were a present from my elderly mum. Apart from that I actually loved them although I didn't relize the heart weren't secure.

    Annette Eccleston 12 July 2021

    Beaverbrooks replied on 21 July 2021

    We’re sorry to hear that. Our customer service team will be in touch with you to discuss this further.

  • Great customer service


    I recently reviewed the silver heart earrings as I was upset about a lost heart, these earing are very dainty and pretty, just want to warn people who buy them to be very careful when fastening them and removing them as the heart is not very secure, I did however get a good outcome as I was contacted by customer services and was offered a replacement. Thank you Heather.

    Annette Eccleston 28 July 2021

  • Unsecure


    I was brought these as a gift and absolutely love these but they don't clip into place securely. One fell out and was so upset I brought another pair meaning I had a spare, however again on 2 occasions I lost them. I wouldn't recommend.

    Liz 9 March 2022

    Beaverbrooks replied on 05 April 2022

    Thank you for letting us know, and we're very sorry about your experience. We've let the relevant department know and our customer service team will be in touch to discuss further.

  • Gutted


    My husband bought me these as a surprise and I absolutely love them. I would give them a 5/5 but the clasp comes undone easily and I've dropped the heart quite a few times but in the house so I've always managed to find it. I've just come back from shopping however , and the earring came loose and the heart is nowhere to be seen, having searched the shop!. I'm so disappointed as they're my favourite earrings and don't really want to buy another set for a heart. Do you sell hearts singularly so I can buy one?

    Elizabeth Butcher 22 August 2022

    Beaverbrooks replied on 10 February 2023

    We're sorry to hear this. Our customer service team will be in touch shortly to discuss further.

  • PLEASE CONTACT ME


    towards the end of 2021, my mum bought be these earrings, however one of the earrings came out, i found the hoop but cannot find the heart. is there anyway for the heart to be replaced as i love these earrings and they were a gift. thank you.

    megan 10 September 2022

    Beaverbrooks replied on 10 February 2023

    We're sorry to hear this, our customer service team will be in touch shortly to discuss further.

  • Silver hoop heart earings


    Really disappointed with these earings they come undone so easily, when you close them it doesn’t feel secure I lost one of mine so upset as they are lovely ☹️

    Julie 25 March 2023

    Beaverbrooks replied on 11 April 2023

    We're sorry to hear this, we have passed your feedback on and our customer service team will be in touch shortly.

  • Lost heart… so upsetting


    Absolutely devastated to lose a heart 2 weeks into receiving these from my husband.

    Nicola 23 April 2023

    Beaverbrooks replied on 04 May 2023

    We're sorry to hear this. We have passed your feedback on and our customer service team will be in touch with you shortly.