Reviews
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Posts still too short - Aug 2021
We have had the same problem as the other purchasers of these pretty little butterfly earrings - the posts are too short. Beaverbrooks have not listened to the feedback supplied here that these expensive earrings are easily lost because the backs fall off too easily and the earrings slip out of the child's ears. To repeat again and warn other unwary purchasers, the posts are TOO SHORT. We managed to return the earrings after finding them, to our relief, and have had a refund.
J Brooks 8 November 2021
Beaverbrooks replied on 26 November 2021
We're sorry to hear that you're not happy, and thank you for your feedback. We want to assure you we take everything on board and your comments have been passed on to the relevant department.
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lost earrings!
Totally agree with the reviews, they are so pretty to look at but my daughter lost one the first time she wore them too, I emailed to complain and was offered to buy another pair at a discount of £25, why would I want to buy another pair at that price when they will just get lost again due to a design fault!! I would habe liked a free replacement earring or a refund!
kate hunt 16 October 2022
Beaverbrooks replied on 10 February 2023
We're sorry to hear this. We have passed your feedback on and our customer service team will be in touch shortly.