Reviews
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Such a Shame
I have 2 piercings so my husband bought me the oval hoops for the bottom hole and the round hoop for the top hole, they look great together and I wear them everyday, I must have had them 5 years. Just like the 2 ladies before me, I managed to lose one yesterday somewhere between work and home, I have searched everywhere but cannot find it. They have come unfastened before, but I have always found the earring. I now have 3 earrings and have had to put a different one in to fill the gap. Very disappointing because the earrings are actually lovely, but are let down by a dodgy catch.
Rhonda Googe-Robinson 28 April 2022
Beaverbrooks replied on 25 August 2022
We're sorry to hear this. Our customer service team will be in touch to discuss further.
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GE3270 9ct YG HOOP EARRINGS
husband bought these on 24th dec 2021 same here lost one not very good for the money .clasp not good.so only one earing now.still got receipt .
jacqueline pickles 30 July 2022
Beaverbrooks replied on 10 February 2023
We're sorry to hear this. We have passed on your feedback and our customer service team will be in touch with you shortly.
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Earring clasp
Like the previous reviews, I unfortunately also lost one of my earrings due to the loose clasp. My mum bought these earrings as a present for me and I've worn them nearly every day since. There were a few occasions where one of the earrings kept falling out but I fortunately found it every time, until I lost it at the beach without realising. I've gone a couple of months without them now and I wanted to re-purchase as they were my favourite earrings, but from the other reviews it looks like this is a reoccurring problem which does make me think twice about the quality. It would be good to know if Beaverbrooks have done anything to resolve this problem.
Shannon 12 September 2022
Beaverbrooks replied on 10 February 2023
We're sorry to hear this. We have passed your feedback on and our customer service team will be in touch shortly.