Delivery Information

Standard Delivery

At Beaverbrooks, we believe that shopping online should be just as convenient as popping in to one of our stores. That's why we offer a free Click & Collect service to all of our 65 UK stores – simply select ‘Free Delivery to Store’ as your delivery option when you checkout. If you don’t live near a Beaverbrooks store, you can choose to have your order delivered to your local Post Office using Local Collect (subject to availability, exclusions apply. Find out more).

Standard delivery to UK and Northern Ireland addresses is free for all orders over £50 and just £2.95 for orders under £50.

Our packages will be sent to you by either Royal Mail or DPD, and may require a signature upon delivery. We don't want you to wait too long to receive your exciting purchase, and so always aim to have your order with you within 2-5 working days (Monday-Friday, excluding Bank Holidays).

The estimated delivery date for each item is advertised clearly on the product pages and throughout the checkout. This is the most accurate and up to date delivery date, so we would recommend that you refer to these details when planning your purchase. Where '2-3 working days' is quoted, this refers to working days (Monday-Friday) for orders placed before 1pm and excludes Bank Holidays. See the table below for examples:

Time of Order Delivery by
Monday (Before 1pm) Thursday
Monday (After 1pm) Friday
Tuesday (Before 1pm) Friday
Tuesday (After 1pm) Monday
Wednesday (Before 1pm) Monday
Wednesday (After 1pm) Tuesday
Thursday (Before 1pm) Tuesday
Thursday (After 1pm) Wednesday
Friday (Before 1pm) Wednesday
Friday (After 1pm), Saturday & Sunday (all day) Thursday

We take as much care wrapping your items as we would do in store, and we will email you so that you can eagerly keep a check on the progress of your beautifully wrapped package.

Delivery to Republic of Ireland

We’re pleased to offer delivery to Republic of Ireland addresses FREE for orders over £500 and £6.95 for orders under £500.

Packages will be delivered by AnPost and delivery will take up to 7 days from when you place your order. Please refer to the estimated delivery date advertised on the product pages and throughout the checkout for the latest delivery time.

NEXT AND NOMINATED DAY DELIVERY

Where items are available for immediate despatch, we can offer a next day delivery service for orders placed before 4pm (UK and Northern Ireland addresses only). Next day delivery is offered FREE of charge for any order over £750, or costs £4.95 for orders under £750. The charge will be added to your order total (or to your deposit payment if you're choosing to apply for interest free credit). The guide below lets you know when to expect your order if using the next day service.

  • Order before 3pm Monday to Thursday and your order will be delivered the following day.
  • Order after 3pm Monday to Thursday and your order will be delivered in 2 working days.
  • Order before 3pm on a Friday and your order will be delivered the Monday.
  • Order after 3pm on Friday and your order will be delivered the following Tuesday.

For your convenience, we also offer a nominated day delivery service which allows you to choose your preferred delivery date within a 2-week period. For weekday deliveries (Mon-Fri), the charge is the same as Next Day Delivery at just £4.95 for orders under £750 and FREE of charge for any order over £750.

For a little extra, you can select to have your order delivered on a Saturday or Sunday. Weekend deliveries cost just £6.95 regardless of order value.

*Please be aware that next/nominated day delivery is not available on every item. If your item is eligible for next day delivery, a message will be displayed in the basket and you'll be given the option to upgrade in the Delivery section of the checkout.

Your order will be delivered by DPD and will require a signature upon delivery. DPD will contact you on the morning of your delivery day and provide you with a 1 hour delivery slot. If this isn’t convenient, you can choose to rearrange your delivery.

Next day delivery exceptions

We cannot guarantee next day delivery if you're applying for interest free credit as the length of the application process can vary and is subject to receipt of signed documents.

In the following delivery areas, delivery will take 2 days;

  • Northern Ireland
  • Isle of Man
  • Scottish Highlands
  • Scilly Isles
  • Scottish Islands will take 2-5 days

Exceptions to Delivery Times

In exceptional circumstances we may be unable to deliver your order within the timeframes advertised. Please see below for details:

Ring Sizes

Although we stock all ring sizes, there are occasions where we may need to order your ring from a Beaverbrooks store or direct from the supplier. We'll keep you up to date on the progress of your order and will contact you to immediately to let you know if we are unable to deliver within the advertised timeframes.

Fraud

At Beaverbrooks we take fraud seriously and do all we can to prevent fraudulent transactions. Our checks are rigorous, essential and are completed as standard for every transaction in order to protect both your security and that of our business. If an order does not pass the security checks in place we will contact the card holder to confirm that the order is valid.

Interest Free Credit

If you decide to make your purchase with Interest Free Credit we will not be able to guarantee that you will receive your order within the individual time stated for each product. Due to the credit application process, it may take longer for you to receive your items, although we will try our best to reduce delay and will contact you to give you an estimated delivery date. Find out more about Interest Free Credit.

Bank Holidays

Orders are not processed on Bank Holidays so we would ask you to allow extra time for delivery when placing your order around Bank Holidays. Estimated delivery dates presented on the product pages and in the checkout will be reflective of Bank Holidays where applicable.

Weather Conditions

Come rain or shine, we'll do our very best to make sure your order gets to you on time, but please be aware that in severe or adverse conditions, our couriers may be unable to meet the advertised delivery times.

Packaged to Perfection

We are very proud of our packaging and believe that every item should be packaged to perfection. After all, whether it's a treat for yourself or for someone else, who doesn't love opening a beautiful, hand-tied box to reveal a wonderful gift?

Call free on 0800 169 2329

We're here Monday - Friday, 9am - 5pm