Totally agree it falls off very easily, I lost mine within a week, very disappointed
katrina crone 26 October 2019
Got to say I'm very disappointed, as this was a present for my daughters Birthday , i chose this as i thought it was a beautiful neat necklace that i knew she would love. She's wore it every day for 2 weeks...since her Birthday (takes it off when she showers), and the rose gold plated heart has gone black. We now need to go to the shop to look at exchanging it for something else.
Rachel Richardson 23 June 2020
Disappointed - Silver And Rose Gold Plated Double Heart T-Bar Necklace
Bought as gift and after first time wearing the rose gold plating has started to tarnish. It was not worn in shower. Shop would not credit me as they said it was not a manufacturing fault. Instead they said they would send it to be re-coated and offered to do this for free as I had not had it for very long. Im very disappointed that they did not at least replace it. I will not buy anything from this shop again. I do have a special birthday coming up when I intended to spend quite a lot of money on a special piece of jewellery but will certainly not buy from this shop as worried about poor support if there are any problems.
karen keegan 19 August 2021
Beaverbrooks replied on 01 September 2021
We’re sorry to hear that. Our customer service team will be in touch with you to discuss this further.