Reviews

  • Pretty, but not made to last


    While the necklace is very pretty, especially the pendant, the chain is too thin. After receiving it, I was concerned about how thin it is, but decided to give it a go. Bought this as a present for my grandmother and she wore it for about two months before the chain broke although she took care of it. I understand this is supposed to be on the affordable end, hence I can't expect too much material to go in it. However, I expect a product that would be wearable, not just made to be sold. We took it for repair (since it's in a different country, so bringing it here wouldn't make sense with all the expenses) and we were told this has no chance of surviving long because of the thickness. Something I didn't know before since jewellery is not my specialty. Now I will know. It's disappointing it's being sold. I would prefer not having such a cheap option but at least getting something slightly more durable than a spider's net.

    K S 17 October 2021

    Beaverbrooks replied on 26 November 2021

    We're sorry to hear you're not happy. There is an option to swap the chain - our customer services team will get in touch to discuss further.