We've spent a lot of time working on developing a greater understanding of our reasons why our business is here. We realised that Beaverbrooks' purpose is Enriching Lives, and we will always put this first, never bending from it and always being driven by it, as it is what we stand for. We then worked out which values are really key to our business - Integrity, Passion & Caring.
We developed a list of Behaviours that everyone constantly works towards, giving people real clarity as to "how people are supposed to act around here." We brought the whole thing together under the banner of The Beaverbrooks Way, and every Beaverbrooks team member has their very own copy.
Download PDF - 2.14mb
Here at Beaverbrooks we all share a very clear vision for the future - it is our shared vision that, by the year 2020, we will be renowned for delivering World Class Customer Service and Selling.
Delivering World Class Customer Service and Selling comes first for us – it is fundamental to everything else we want to achieve – it will enable us to be one of the greatest employers in the world and a world leader in supporting the wider community and our planet.
If you too want to be a part of this vision, if you love how giving 100% makes you feel, if you want to put 100% of your energy and focus into every sale and every interaction, every time, because to you it’s the right thing to do, then apply online to be on your Beaverbrooks Way..
In 2008 we became a member of the BITC (Business In The Community). This charitable organisation is dedicated to improving and inspiring companies to share best practice to have a positive impact on society.
This booklet uses the BITC framework to explain what were doing to become an even more responsible business…
Download responsible business booklet .pdf
The History of Beaverbrooks
For the first time we have documented our history within this booklet. This booklet details where it all started for Beaverbrooks and where we are today. We hope you enjoy it.
Taken from 'Blackpool & the Fylde Coast Memories', the latest in the 'Memories' series of books published by True North Books Ltd, Halifax. Tel: 01422 344344
History of Beaverbrooks booklet .pdfA wealth of development opportunities
We employ over 800 people at over 65 locations throughout the UK. We believe in encouraging each member of every team to develop their knowledge and skills to achieve their full potential, whatever that may be.
All our new people attend a structured, three-day Induction Training Programme. This involves an introduction to the company, product knowledge and selling techniques. These skills are then further developed in store and on successful completion you’ll be rewarded with a £1,000 pay increase.
As an individual you will be given the opportunity to apply for our Management Development Programme. This consists of two stages with plenty of ongoing support from both your own store and placements in other branches. The success of this course has meant that 100% of store management positions are filled from within. Remember we want to give you the opportunity to reach your full potential.
We believe it all helps make the Beaverbrooks experience positive and rewarding for both our people and our customers, and we must be doing something right. We have been ranked in the top 5 for the last 6 years in The Sunday Times 'Best Companies To Work For' awards and came 1st in 2009.
If you'd like more personal development opportunities, we'd love to hear from you.
In May 2007 we were thrilled to have been awarded the prestigious accolade of Financial Times Best Workplace 2007, rewarding the company for our commitment to both staff and customers.
Our loyalty to employees and the high level of satisfaction shown by staff is key to company’s ethos.
In addition to this honour, we recently achieved 3rd in the Sunday Times Top 100 Companies to Work For.
Mark Adlestone, Managing Director says of the achievement: We couldn't be more thrilled with the award and we're extremely proud of everyone in the entire Beaverbrooks team. We have been privileged enough to be in the top 4 of the Sunday Times poll for the past seven years. Our work ethic is as important to us as ever and we pride ourselves on making our working environment open, positive and motivated. It's particularly gratifying to be recognised for these awards as they are voted for by our own people, and we're looking forward to celebrating with the whole team."
The award is testament to the strong sense of 'family' at Beaverbrooks that runs throughout the company ensuring that we are leaders in providing the best customer service."
We pride ourselves on the quality of service and care we offer employees and customers.
