Gift Card FAQs

What is the Beaverbrooks Gift Card?

The Beaverbrooks Gift Card is a plastic credit card sized that can be loaded with any amount between £10 and £5,000. It works like a Gift Voucher and comes perfectly packaged in its own presentation sleeve. The Beaverbrooks Gift Card makes the perfect gift giving the recipient the luxury of choosing their own gift.

 

How much money can I put on a Gift Card?

Gift Cards can be purchased with any amount between £10 and £5,000.Gift Card can also be topped up in stores to the maximum value limit.

 

What can I buy with my Gift Card?

Gift Cards can be used to purchase any product within Beaverbrooks.

 

Can I use my Gift Card to purchase online?

Gift Cards can be used to purchase goods in all of our 65 stores, unfortunately at this time we cannot accept Gift Cards as a payment method online.

 

How will I know how much money is on Gift Cards I receive?

We’ll always give a receipt when you purchase a Gift Card and the giver has space on the packaging to write the amount that they loaded the Gift Card with. You can also easily check your balance in-store or online through our Gift Card balance check. Click here to check your balance.

You can also contact our Customer Service Team on FREE phone 0800 169 2329 (Mon – Fri, 9am – 5pm).

 

I’ve not spent the full value of my Gift Card, what happens?

The remaining balance will stay on your Gift Card ready for you to spend on something else from Beaverbrooks.

 

Is there an expiry period for my Gift Card?

Gift Cards are valid for 24 months from the last transaction date (transactions do not include balance enquiries).  Any remaining balance will be cancelled at this point.

 

I have spent the money on my Gift Card, what should I do know?

You can keep your Gift Card as it can be topped up in-store with any amount between £10 and £5,000 or you can dispose of it.

 

What happens if my Gift Card is lost, stolen or damaged?

Please treat Gift Cards as if they are cash. Beaverbrooks will not accept liability for lost, stolen or damaged Gift Cards.

 

I’ve bought a Gift Card and want to return it for a refund?

Gift Cards cannot be returned or refunded, except in accordance with your legal rights.