Training & Development
No-one likes being new, but there’s no reason for your first day with us to feel like your first day at school. We’ll help you settle in, and will make sure that you feel like one of the team from the start.
We take our commitment to your development seriously, because we want you to be happy and fulfilled at work, and to achieve your potential. Whilst a lot of your training will be on-the-job, we also offer everyone the chance to improve on the skills you need to be even better at what you do. We run several courses that we believe enhances the knowledge and behaviours you’ll need, and also encourage everyone to request specific training if you feel it would be of benefit.
To help you get to know us, all of our new starters attend a three day structured Induction Training Programme at one of our regional training centres. During these three days we’ll give you all the info you need to develop great customer care skills, selling skills, fantastic product knowledge, and the confidence to be the best you can be. You’ll find out about the company, see where your role fits and generally be fully immersed into the world of Beaverbrooks. You’ll then be given ongoing training and support over your twelve month transition period.
Jewellers Diploma - JET 1 & 2
There is the opportunity available for all of our people to complete the Jewellers Diploma JET 1 qualification which is a nationally recognised award. This is an online programme completed over a period of six months, which is designed to provide first-class product knowledge and a wide ranging understanding of the trade.
Your diploma doesn’t stop there and for those hungry for further knowledge and development, there is also the opportunity to do further study for the JET 2 qualification too. JET 2 takes a more in-depth look at the subjects covered in JET 1 such as security, hallmarks and gemstones (including diamond treatments and stimulants). Other subjects include the history of jewellery, modern designers, display, principles of valuations, service & repairs department, consumer law and consumer confidence.
Once successful you will be awarded the coveted Professional Jewellers' Diploma and will be entitled to use the status of PJDip.
Management Development programme
We are very proud of our commitment to promoting from within Beaverbrooks, and feel that it is vital to our mission to enrich people’s lives. The Management development Programme is available to everyone and, through a programme of home study, accelerated learning and individual coaching, you will be enable to achieve promotion to Assistant Branch Manager and onwards to Branch Manager.